Team Leader, Distribution Compensation (12 Month Contract)

Temporary Full Time 

-

Reporting to Director, Distribution Compensation Operations, this temporary 12-month position provides daily administrative leadership, coaching and performance management to Group Broker Contracting team. This is a great opportunity for a process driven, solution focused, and results oriented individual to apply their knowledge and experience. 

You will work closely with all members of Contracts & Compensation department, as well as business partners in Group Broker, internal audit, IC technology and Advisory Network.      

What you will do:

• Create a high performing and positive environment within the team. Lead team to embrace change and innovation.
• Coordinate and manage day to day production assignments and monitor team operation results.
• Provide direction and guidance to the team, delegating tasks and ensuring they are completed effectively.
• Active management of staff member coaching, performance assessment, succession plan and other HR administrative tasks.
• Review business processes, identify opportunity of improvement, coordinate with L&D team to execute changes, and implement best practices within the team to meet business needs.
• Act as first level escalation handling to review, investigate and respond escalated or complex inquiry brought by the team or received by internal/external sales partners directly.
• Work with IS and/or project team on strategic initiatives, new production requirements or projects in relating to process change, system upgrade, new system/product introduced. Responsible for timely and accurate completion of assigned project work.

  What you will bring:

• College diploma or University degree (Business Administration program). Minimum 5 years working experience in financial service industry.
• Strong people skill to facilitate, coach, motivate and provide vision to team. Demonstrate a passion to a high performing and engaging team culture.
• Being an integral player with the ability to navigate legacy to bring together of processes, assess situation to make decisions and get things done with accuracy.
• Customer service oriented. Excellent communication skill to respond client inquiry, handle escalation, and provide business information or requirements to internal partners within the organization. Bilingual would be an asset.
• Strong adaptability to change and lead others through change.
• Strong analytical and organizational skill – multi-task and prioritize high volume work while managing deadlines.
• Business knowledge of Group Customer contracts & compensation processes is an asset.

-

The base salary for this position is between  $52,800.00 - $87,900.00 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid