Plan Structure Document Associate

Permanent Full Time 

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The Plan Structure Document Associate is responsible for the creation and maintenance of a variety of standard and customized contract and booklet documents (both in English and French), ensuring their accuracy and legality, while meeting or exceeding departmental service and quality standards. The incumbent also take part in translating (to French) documents from other units where similar documents are produced. He is expected to coach his colleagues by sharing his knowledge and thus help proper procedures are maintained.  

What you will do

• Create, customize, amend and publish documents: 
• Examination and analysis of source material (master application/concise amendment/eSetup application, correspondence, existing documents, previous carriers’ documents, etc.)
• Clarification of information, resolution of outstanding issues, involvement of other areas in the decision-making process (underwriting, PAS, group office, group products, legal, BPO, government offices, etc.
• Approval of the final content of produced documents (liability) 
• Attend Team Meetings
• Propose/promote changes to current processes 

What you will bring

• Bilingual ability (English/French) an asset
• Excellent written and oral communication skills
• Good computer skills
• Strong analytical skills
• Ability to adapt quickly to change
• Keen attention to detail
• Ability to work autonomously as well as in a team
• Excellent time management skills
• Comfortable with Microsoft Office suite
• Experience in customer service 

Network Requirements 

• 1) Home Network WIRED (LAN Cat5e or higher cable) directly from CL Laptop to Home Router/modem.  2) Internet Service Provider (ISP) minimum connection: 50MB Download & 5MB Upload speeds (speedtest.net screenshot to confirm) 3) Note: 250MB bandwidth per month usage or higher may be consumed 

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Winnipeg, Regina & Montreal. 

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The base salary for this position is between $45,900 - $76,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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