Payment Processor Payment Admin

Permanent Full Time 

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The Payment Processor will be responsible for timely and accurate application of payments for group life and health clients.  This role is located in Winnipeg.

What you will do: 

• Monitor and process the incoming payments received by electronic funds transfer, wire transfer and cheque
• Monitor a shared inbox answering payment related inquiries 
• Identify client back-up sent via email to a shared inbox and match to electronic funds or wire transfer to ensure accurate application
  
• Accurately process payments for group life and health clients on multiple systems
• Investigate unidentified payments received to ensure accurate application to the correct policy
• Manage incoming internal mail received in office and prepare cheque included for application
  
• Work closely with the department team members to advise of payment or request for information
  
• Contact the clients to request for information on the intended application of payments
  
• Liaise with other departments to gain and provide information
   

What you will bring: 

• Strong and effective organizational and time management skills with the ability to manage multiple priorities
  
• Effective oral and written communication skills
  
• Excellent team play with the ability to work independently
  
• Focus on quality and attention to detail
  
• Excellent keyboarding skills with a good knowledge of Excel and Outlook
  
• Knowledge of FS-CD system (Financial Services Collections and Disbursement) would be a definite asset
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life.  

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The base salary for this position is between $31,200 - $42,100 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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