Lead Business Analyst

Permanent Full Time 

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The System Solutions team is looking for an experienced, and passionate Lead Business Analyst with experience in business analysis for health & dental projects as well as leading projects. The position is an exciting role that is pivotal in achieving our vision to become the best provider of health and dental solutions.

The Lead Business Analyst works on projects with many different teams including our Group Technology partners and various other departments within Workplace Benefits & Retirement to transform our operations. This position is suited to an individual who enjoys working in an environment to solve complex problems, meet challenging deadlines, drive problems to conclusion and has the desire to become a business and technical expert in the organization.

What you will do 

• Actively participate in the creation of project documentation including business cases, decision requests, cost benefit analysis etc. as required to determine prioritization of projects and solutions.
• Lead and/or participate in projects within budget and time constraints by identifying risks and recommending mitigation strategies.
• Drive stakeholder engagement by facilitating workshops and interviews to identify and document business needs.
• Collaborate with technology stakeholders to ensure understanding of the business requirements, use cases and business designs, and obtain sign off to ensure solution delivery is appropriate and meets the needs of the business.
• Develop and demonstrate subject matter expertise around our Health and Dental Systems
• Create and evaluate test plans and outcomes (results, defects, etc.)
• Present recommendations to leaders in the organization.
• Coach, mentor and support the development of Business Analysts on assigned projects
• Support Learning and Development with the development of internal training material.    

What you will bring 

• 5+ years of experience in a Business Analyst or comparable role would be an asset
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life.
• Post-secondary education in business or a similar/related field
• Solution focused – enjoys the challenge of problem solving with an innovative and creative approach
• An enthusiastic team player who enjoys sharing knowledge, experience, and ideas, and is open to the ideas and input of others
• A proactive approach to collaboration with business partners and stakeholders
• Well-developed verbal and written communication skills, able to tailor communication style to the audience.
• Knowledge of Group Health & Dental claims, and Group Insurance systems is an asset
• Effective time management skills; able to work independently and manage multiple deadlines/projects
• Experience in applying skills using Word, Excel and Visio software 
• Experience in coaching, training or assisting team members
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

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The base salary for this position is between $75,600 - $125,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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