Junior Enrollment Processor

Permanent Full Time 

-

The role of the Enrollment Processor is to establish and maintain employees’ and their dependents’ eligibility in an online environment.

What you will do:

• Process and maintain employee/dependent certificate information for existing groups, new groups and multiple client requests in an online environment.
• Determine whether insurance applications meet contractual provisions and the employee’s eligibility for various benefits according to the class & division structure
• Update covered person file for changes in personal information
• Update the Assure Company’s Tandem system to support additions & changes to Drug Card related information
• Determine if special coding is required for particular files
• Identify employee and/or dependent applications which require Medical Underwriting approval basing decisions on contractual & administrative provisions 
• Calculate the benefit amounts based on the employee’s profile
• Analyze and resolve discrepancies identified from data integrity reports by updating various internal systems (EAS, BEN, PDD and Tandem) to ensure consistency
• Communicate with Canada Life departments and plan sponsors to obtain missing information required to process enrolment requests

What you will bring:

• Strong keyboarding skills
• Ability to work with Word, Excel and Access applications
• Proven customer service skills
• Excellent organizational skills
• Thorough written and oral communication skills
• Proven analytical and problem-solving skills
• Ability to work well in a team environment
• Previous insurance experience &/or post-secondary education or equivalent 
• Working knowledge of TOCS/TSO and EAS/BEN/PDD/Tandem &/or GroupNet is an asset
• Bilingualism (French and English) is an asset
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website 

-

The base salary for this position is between  $34,200.00 - $46,300.00 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid