Claims Assistant (bilingual)
Permanent Full Time
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The main purpose of this job is to provide full administrative support for the entire Living Benefits Claims Department and is the main contact for our Living Benefit insurance partners in the field (agents, brokers, policyholders, Sales and Marketing Centre personnel, etc…).
What you will do
- Sorting, screening and entering of incoming mail, including fax and emails on the Claims Tracking System.
- Customer service and handling phone calls and emails as the main contact for the claims department
- Setting up new claims
- Picking up and sorting benefit and medfee cheques and putting them in proper envelopes
- Handling letters regarding our stale-dated cheques
What you will bring
- Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs.
- Excellent keyboarding skills;
- Good reading comprehension;
- Basic PC computer & Microsoft Office skills;
- Excellent communication skills;
- Strong customer service skills;
- Comfortable working in a technology based environment;
- A minimum of 1 year of cumulative work experience;
- A high school diploma;
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The base salary for this position is between $39,100 - $52,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Grow with Canada Life
We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!
What we offer:
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
Learn more about Canada Life.
We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
Winnipeg, MB, CA