Business Analyst

Permanent Full Time 

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The Health and Dental Claim Solutions team is seeking an experienced, and passionate Business Analyst with experience with small scale projects to join our team and help us achieve our vision of being the best provider of health and dental solutions. This position allows you to work with many different teams within our Health and Dental organization and larger Workplace Solutions Organization.

The Business Analyst will work on projects along with our Workplace Solutions Technology partners and various teams within the Group division to transform our operation. This position is suited to an individual who enjoys working in an environment with complex problems, challenging deadlines, drives problems to conclusion and has the desire to become a business and technical expert in the organization.

What you will do

• Participate in the creation of project business cases including cost benefit analysis as required to determine prioritization of projects and solutions.
• Contribute to successful project completion within budget and on time by identifying risks and recommending mitigation strategies. Project activities may include:
  • Creating project plans.
  • Discovering business requirements through business process mapping or other methodologies.
  • Creating and executing test cases.
  • Working with business operations to rollout changes to applications, software or procedures.
• Stakeholder engagement by facilitating workshops and interviews to identify and document business needs.
• Collaborate with technology stakeholders to ensure understanding of the business requirements, use cases and business designs, and obtain sign off to ensure solution delivery is appropriate and meets the needs of the business.
• Develop and demonstrate subject matter expertise around our Health and Dental Systems
• Creating and evaluating test plans and outcomes (results, defects, etc)
• Presenting recommendations to leaders in the organization.
• Support Learning and Development with the development of internal training material. 
• Following procedures to complete routine business activities assigned on rotation. 

What you will bring 

• Minimum of two years in a business analyst or comparable role
• Post secondary education in Business or a similar related field
• Experience in group insurance is an asset
• Ability to work independently on multiple priorities and adhere to tight deadlines.
• Self motivated and solutions focused – problem solving experience.
• Solution focused – enjoys the challenge of problem solving.
• An enthusiastic team player who enjoys sharing knowledge, experience, and is open to providing input into system/process change.
• Well-developed verbal and written communication skills, able to tailor communication style to the audience.
• Commitment to self development.
• Experience in coaching, training, or assisting other staff.
• Knowledge of Group Health & Dental claims and Group Insurance systems is an asset.
• Effective time management skills; Able to work independently and manage multiple deadlines/projects
• Proficiency in Microsoft Office:(Word, Excel) Access, JIRA, Share Point and Visio software. 

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The base salary for this position is between  $56,000.00 - $83,900.00 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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