Administrative Assistant (12 month contract)

Temporary Full Time 

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The Administrative Assistant will be responsible for classifying and uploading documents related to new and ongoing disability claims. This role is also responsible for sending correspondence related to outstanding information requested for disability claims.

What you will do:

• Efficient and accurate entry of data and upload of documents related to new and ongoing claims in Canada Life eDisability systems
• Efficient and accurate upload of claims forms and other documents to correct work queues
• Identify and appropriately edit correspondence template to follow up outstanding information requested for disability claims
• Work with DMSO and Central Services staff to ensure client specific needs are met
• Assist with other support functions as required
• Sorting, receiving, and processing physically received mail

What you will bring:

• Attention to detail
• Ability to multi-task within multiple programs in a dual screen environment
• Ability to handle and identify large volumes of mail
• Ability to work well independently and as part of a team
• Well developed organizational, time management and prioritization skills
• Proficient user in MS Office including Outlook, Word, Excel, Teams
• Experience using MS Teams an asset
• Strong typing and data entry skills
• Strong communication skills
• Well-developed problem-solving skills
• Bilingual French as asset
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life. 

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The base salary for this position is between $34,900-$47,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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