Sr Ford Specialist

Permanent Full Time 

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Working with our automotive client Ford, the WSIB Claims Administrator incumbent will provide strategic case management of occupational disability claims/cases, file Employer's Reports with the WSIB on behalf of the Employer.

What you will do:

• Provide ongoing claims management services and completion of requisite documentation as per prescribed WSIB policies; maintain contact with all stakeholders (WSIB, union, employer, and claimant); liaise with Ford medical rehabilitation consultants to ensure safe and timely return to work of Ford employees. 
• Receive and review daily reports related to medical visits, at Ford sites, and determine potential for Workers Compensation claims. 
• Provide quarterly management reports to Ford on emerging trends and offer recommendations for effectively managing the identified trends/issues. 
• Identify potential claims that warrant further review and/or objections. 
• Answer employee inquiries on Ford’s pension and benefit programs
• Explain Ford’s pension and benefit programs to employees, provide employees with pension and benefits program documents
• Support pension and benefits onboarding and orientation for Ford’s new hires
• Support Ford employees with pension and benefits enrollments, updates, beneficiary changes, dependent changes, coverage changes, life events and other item
• Liaise with Ford Canadian Headquarters HR staff on pension and benefits programs
• Other duties as assigned

What you will bring:

• Post Secondary degree or diploma in Claims Management preferred
• A thorough understanding of WSIB Policy and Legislation. 
• A good understanding of medical terminology and general return to work practices. 
• Excellent oral and written communication skills. 
• Demonstrated experience in administrative support (at least five years preferably in a unionized environment). 
• Ability to work in a fast paced, challenging environment
• An understanding of accident costs. 
• Experience in appeals representation would be an asset along with related education. 
• Commitment to providing excellent customer service. 
• Excellent organizational and time management skills; demonstrated ability to manage multiple tasks effectively and adjust to changing priorities and work deadlines. 
• Ability to work as part of a team and independently.  

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The base salary for this position is between  $53,200.00 - $79,800.00 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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