Sales Support Manager, Group Benefits

Permanent Full Time 

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The Regional Sales Support Manager fosters a culture of success through coaching and empowering a team of regionally-based sales support staff to ultimately drive more group sales premium.

What you will do 

• Provide leadership and coaching to a regional sales support team consisting of a Sales Support Leader, Group Benefit Analysts and Sales Support Associates to drive performance and achieve business objectives and operational excellence

• Develop and mentor team as it supports the group benefit sales processes

• Responsible for ensuring staff are trained and educated on pricing and analysis while ensuring underwriting parameters are met on all outgoing quotes, amendments and renewals.

• Understand group-specific channel (Internal sales, Advisor, etc) partner strategies, systems and tools and integrate them into the overall business plan

• Hire, train and develop key talent to support each of the sales roles within the Region.

• Foster high performance sales culture with coaching at its core

• Responsible for working with regional sales and service leadership teams to create annual and quarterly business plans, in alignment with the national operations strategy 

• Support, champion and implement key regional and head office initiatives to the region including new process, product and technology roll outs, participation in field advisory committees, etc.

• Foster a clear understanding of role objectives, organizational processes and identify inefficiencies

• Sponsor the execution of compliance including education, coaching and monitoring

• Create and maintain positive and collaborative working relationships with local distribution management and head office partners

What you will bring 

• 3+ years of group benefits leadership, ideally in small market (3 to 200 lives)

• Extensive experience with stages of the group benefits sales process including quoting, renewals, amendments, underwriting, etc.

• Able to lead, drive, and monitor results based on 3 key regional sales objectives (sales, execution and persistency)

• Extensive knowledge of and experience with group benefits underwriting + pricing to educate sales support staff and to support account executives with field advisor inquiries and product offerings.

• Proven track record of success as a coach in a high-performance sales culture

• Proven ability in leading a diverse team of administrative and analytical operations professionals within a regional team

• Highly developed change management skills and ability to lead a team through periods of change

• Highly developed communication skills to be able to communicate with all levels of the organization

• Ability to build and maintain trusting partnerships with senior leaders

• Knowledge of Excel, Salesforce or other CRM would be an asset 

• Post secondary education required in a business-related field

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The base salary for this position is between  $84,900 - $141,400 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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