Administrative Assistant

Temporary Full Time 

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We are looking for an Administrative Assistant in Vancouver, BC. 

The Administrative Support Assistant is responsible for the telephone reception and administrative duties for the Disability Management Services Office (DMSO).

 What you will do 

• Manage incoming inquiries and triaging/redistributing emails in the DMSO email mailbox in a timely manner.
• Accurately update confidential customer information
• Answer customer inquiries via telephone.
• Administrative duties such as ordering supplies, sending letters and photocopying.
• Update provider information.
• Working with Intake team and our DMSO staff to ensure client specific needs are met.
• Assist with other support functions as required.

What you will bring 

• Excellent customer service skills
• Ability to work well independently and as part of a team.
• Well-developed organizational and time management skills
• Ability to work in a fast-paced environment with changing priorities.
• Proficient user in MS Office including Outlook, Word, Excel
• Confidence with basic/intermediate computer skills and programs
• Strong typing and data entry skills
• Excellent communication skills, verbal and written.
• Well-developed problem-solving skills.
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. 

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The base salary for this position is between  $37,000 - $47,000 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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