Technical OCM Manager

Permanent Full Time 

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At Canada Life, everything we do is driven by our purpose—to improve the financial, physical, and mental well‑being of Canadians. Infrastructure & Technology Operations powers that mission by delivering innovative, secure, and resilient technology solutions at scale.

As our Technical Organization Change Management (OCM) Manager, you will play a pivotal role in how we plan, communicate, and deliver technology transformation. Sitting within the Cloud Governance & FinOps team and serving the entire I&TO organization, you will help bring clarity to complex initiatives, ensure alignment across teams, and craft compelling communications that inspire adoption and engagement. This is a high-visibility, high‑impact role for someone who thrives at the intersection of technology, people, and storytelling.

What You’ll Do

• Develop and execute structured change management strategies that support adoption of engineering, technology, and operational initiatives.
• Lead the identification, documentation, and communication of technology strategy, standards, processes, and roadmaps in partnership with Leadership, Product Owners, SMEs, and cross-functional partners.
• Act as a communications hub for the team -drafting newsletters, executive updates, milestone announcements, and structured documents that translate technical projects into clear, engaging narratives.
• Facilitate planning, prioritization, and roadmap sessions across engineering functions; gather and synthesize data to inform direction and alignment.
• Build and manage communication and adoption plans to minimize resistance, improve awareness, and maximize employee engagement.
• Develop process documentation, playbooks, change-impact assessments, and stakeholder engagement materials.
• Define and track adoption, readiness, and engagement metrics to measure change effectiveness and identify areas for enhancement.
• Collaborate closely with Learning & Development, Corporate Communications, HR, and other partners to ensure consistent messaging and seamless end‑to‑end change experiences.
• Promote continuous improvement by introducing best practices in technical change management, communication design, and organizational engagement.

What You'll Bring

• Degree in a technology, engineering, or related field—or equivalent experience.
• 5+ years of experience in organizational change management, technology transformation, engineering communications, or related roles.
• Strong technical acumen and the ability to understand and communicate complex engineering concepts.
• Exceptional written and verbal communication skills; able to craft compelling, structured, visually engaging content.
• Confidence working with senior leaders, Product Owners, SMEs, and cross-functional teams across levels.
• Proven experience facilitating strategy, planning, or roadmap discussions.
• Highly organized and self-driven, with the ability to navigate ambiguity and manage multiple initiatives simultaneously.
• Creative mindset with an eye for visual design and structured communication.
• Experience with OCM methodologies (e.g., PROSCI / ADKAR) is an asset.

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The base salary for this position is between $107,800 - $157,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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