Solutions Architect - Enterprise Content Management (ECM)

Permanent Full Time 

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Canada Life is seeking a highly skilled Solution Architect - Enterprise Content Management (ECM) to lead the architecture, modernization, and delivery of enterprise-scale content and business automation solutions. This role will focus primarily on IBM Cloud Pak for Business Automation (CP4BA), ECM platforms, and cloud-native architectures leveraging AWS. Experience with OnBase and other ECM/document management platforms is considered a strong asset.

The successful candidate will serve as the technical leader responsible for translating business requirements into scalable, secure, resilient, and future-ready solutions while aligning with enterprise architecture standards and modernization objectives.

This role requires a strong combination of architecture leadership, hands-on technical expertise, business engagement, and strategic thinking.

The ECM and Business Automation platforms enable mission-critical business processes across the organization. As the Solution Architect, you will help define the future-state architecture for document management, workflow, automation, and digital business capabilities while driving modernization efforts leveraging IBM CP4BA, AWS, and enterprise cloud-native technologies. Your leadership will directly influence strategic technology decisions, operational efficiency, and the organization's digital transformation journey.

What You'll Do

Solution Architecture & Technical Leadership

• Design and govern end-to-end ECM, workflow, content management, and business automation solutions.
• Lead solution architecture activities from concept through implementation and operational support.
• Define and maintain architecture artifacts including solution diagrams, decision records, technical specifications, and roadmaps.
• Own architectural decisions and provide technical direction across programs, projects, and platform initiatives.
• Ensure solutions meet enterprise standards for security, resiliency, scalability, performance, and compliance.

Enterprise Content Management & Automation

• Architect solutions leveraging IBM CP4BA capabilities including:
• FileNet Content Manager
• Business Automation Workflow (BAW)
• Operational Decision Manager (ODM)
• Content Navigator
• Business Automation Insights
• Document Processing and Content Services
• Support modernization and migration initiatives involving legacy ECM platforms, including OnBase and other document management systems.
• Define patterns and best practices for content lifecycle management, retention, workflow automation, and document governance.

Cloud & Platform Modernization

• Lead cloud-native architecture initiatives using AWS and modern platform services.
• Design solutions utilizing:
• AWS services and cloud-native patterns
• OpenShift / Kubernetes platforms
• Containers and microservices
• Event-driven and API-based architectures
• Develop modernization roadmaps and transition strategies from legacy platforms to strategic enterprise solutions.

Integration & Application Architecture

• Design enterprise integrations involving APIs, microservices, messaging, workflow, and data services.
• Collaborate with application, infrastructure, security, and data teams to deliver integrated solutions.
• Establish reusable architecture patterns and reference implementations across the ECM portfolio.

Advisory & Stakeholder Management

• Partner with business leaders, product owners, delivery teams, and enterprise architects to align technology strategy with business objectives.
• Act as a trusted advisor for ECM and Business Automation technologies.
• Present architecture recommendations, options, risks, and trade-offs to technical and non-technical stakeholders.
• Influence technology direction and promote adoption of enterprise standards and best practices.

Team Leadership & Coaching

• Mentor developers, engineers, analysts, and technical leads.
• Lead architecture reviews and design sessions.
• Foster a culture of innovation, continuous improvement, and engineering excellence.
• Support proof-of-concepts and drive successful productization into enterprise-grade solutions.

What You'll Bring

Required Qualifications

• 10+ years of experience in complex enterprise IT environments.
• Degree in Computer Science, Software Engineering, Information Technology, or equivalent experience.
• Proven experience as a Solution Architect, Lead Architect, or Senior Technical Lead.
• Strong communication, presentation, stakeholder management, and relationship-building skills.
• Demonstrated ability to lead architecture decisions across multiple teams and initiatives.

Technical Expertise

Enterprise Content Management & Business Automation

• Strong hands-on experience with ECM and Business Automation technologies.
• Deep experience with IBM CP4BA and related components.
• Strong understanding of:  Content Management, Workflow and Case Management, Business Process Automation, Document Management, Records Management, Document Composition, Knowledge Management

Cloud & Modern Architecture

• Strong experience with AWS cloud services and architecture patterns.
• Experience with: Kubernetes / OpenShift, Docker and containerized workloads, Microservices architecture, REST APIs, Event-driven solutions, DevOps and CI/CD practices

Integration & Development

• Strong knowledge of enterprise integration patterns.
• Experience with API-led architecture and microservices.
• Understanding of application development technologies such as Java, SQL, DB2, and enterprise databases.
• Ability to evaluate emerging technologies and define implementation strategies.

Preferred Qualifications

• Experience with OnBase, OpenText, Appian or other Document Management and Workflow Platforms platform architecture, administration, or modernization initiatives.
• Experience within financial services, insurance, or other highly regulated industries.
• Experience delivering large-scale migration and modernization programs.
• Familiarity with enterprise architecture frameworks and governance processes.
• Experience developing current-state/target-state architectures and technology roadmaps.
• Experience with Agile delivery methodologies and continuous architecture practices.
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website.  The cost of submitting these checks will be covered by Canada Life

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The base salary for this position is between $80,000.00 - $130,000.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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