Permanent Full Time 

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We are seeking a Manager, Health Product Delivery to join our Workplace Benefits and Retirement business. In this role, you will provide thought leadership and apply your expert knowledge to work on strategically complex projects that may be multi-year in duration, with substantial business impact. This role leads the implementation of solutions that may require the modification of business processes, systems, and products, with the goal of improving our health product offerings for sponsors and members. You will be translating strategy into successful delivery through strong collaboration, stakeholder management, and customer-focused product design.

What you will do

• • Inform and evolve the health product delivery roadmap by identifying opportunities grounded in customer needs, business strategy, and feasibility.
  • Guide ideation, research, and delivery of enhancements and net-new health products and services, ensuring a consistent and high-quality customer experience.
  • Act as the voice of the customer across product design and delivery, championing customer outcomes across digital platforms.
  • Independently lead and coordinate large, cross-functional initiatives with Technology partners, vendors, and internal stakeholders to deliver on time and on budget.
  • Proactively overcome barriers and negotiate effectively with internal and external stakeholders to resolve issues and maintain momentum.
  • Develop business cases, manage project budgets, and track key performance indicators including utilization, penetration, cost, and financial outcomes.
  • Maintain a strong external pulse on customer, competitive, legislative, and compliance environments and lead responses to changes impacting delivery.
  • Partner with Legal, Compliance, Privacy, Procurement, and Risk teams to identify, assess, and mitigate delivery and product risks.

What you will bring

• • Experience managing health products with a strong understanding of product management and delivery practices.
  • Customer Focus and Innovation: Understand the business environment and customer needs and identify opportunities that create a competitive advantage. Create an environment that encourages new approaches, challenges the status quo and inspires creativity. 
  • Strategic and delivery-focused mindset with the ability to translate complex requirements into executable plans.
  • Demonstrated ability to influence, negotiate, and build alignment across diverse internal and external stakeholder groups.
  • Proven success coordinating complex, cross-functional initiatives and delivering outcomes in a matrixed environment.
  • Strong analytical, organizational, and problem-solving skills, including development of business cases and financial analysis.
  • Exceptional communication skills with the ability to simplify complex concepts and navigate competing priorities.
  • University degree: post-secondary education in business, health, or technology is an asset, or an equivalent combination of education and experience.

Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following locations: Toronto, London, Winnipeg. 

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The base salary for this position is between $102,000 - $152,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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