Director, Technical Solutions

Permanent Full Time 

-

We are looking for a Director, Technical Solutions to own and evolve enterprise-wide capabilities across:

• • Enterprise Decision Engine (Business Rules / Decision Management)
  • Enterprise Document Generation
  • Secure Document Exchange

This role sits within our Automation Enablement organization and is accountable for strategy, delivery, platform health, modernization, and people leadership across these critical enterprise services. You will work closely with business partners, architects, product teams, and engineering leaders to ensure these platforms deliver scalable, secure, and reliable outcomes for the enterprise.

This role is steeped in delivery leadership, technical thought leadership, and people leadership, and is empowered to drive modernization, automation, and continuous improvement across platforms and ways of working. 

What you will do: 

Enterprise Capability Ownership

• • Own the end-to-end strategy, roadmap, and delivery for:
  • Enterprise Decision Engine (rules and decision automation)

Enterprise Document Generation

• • Secure Document Exchange
  • Treat each capability as a product, accountable for outcomes, adoption, stability, and evolution.
  • Partner with architecture and security teams to ensure platforms align to enterprise standards, risk, and compliance requirements.

Delivery & Technical Leadership

• • Lead cross-functional engineering and delivery teams to deliver solutions that meet business needs and engineering specifications.
  • Provide technical thought leadership across rules, document generation, and document exchange technologies.
  • Drive modernization initiatives including platform upgrades, migrations, and re-architecture where required.
  • Ensure platforms are instrumented for proactive monitoring, operational excellence, and incident response.

Automation & Engineering Excellence

• • Drive automation and engineering improvements that:
  • Accelerate delivery.
  • Improve quality and resiliency.
  • Reduce change failure rates and operational overhead.
  • Champion agile and product-oriented ways of working, measuring progress by outcomes rather than outputs.

People & Culture Leadership

• • Build and lead a high-performing team of managers, technical leads, and practitioners.
  • Coach and mentor leaders and engineers, fostering strong technical depth and ownership.
  • Reinforce a culture of collaboration, transparency, accountability, and continuous learning.

Stakeholder & Vendor Management

• • Build trusted relationships with business leaders and technology partners.
  • Manage vendor relationships where applicable, ensuring value, performance, and alignment to enterprise standards.
  • Proactively manage risks, dependencies, and delivery trade-offs.

What you will bring:

• • Bias to Action.
  • Post Secondary education in Computer Science, Engineering or equivalent combination of training and experience. 
  • 5+ yrs experience in engineering/technology leadership position.
  • Entrepreneurial Mindset.
  • Experience with one or more of:

• • • Decision Management / Rules Engine
    • Document Composition
    • Secure Document Exchange  

• • Ability to use knowledge of industry, business and systems to solve business problems.  

• • Proven ability to develop and maintain collaborative business relationships.  

• • Ability to pivot and quickly change direction in response to changing priorities.  

• • Experience coaching and mentoring technical practitioners.  

• • Strong communication, collaboration and relationship building skills.  

• • Delivery leadership experience with engineering teams. 

• • Architectural acumen with distributed systems. 

• • Ability to lead, motivate and drive performance within a delivery team. 

• • Curiosity, problem solving skills and critical thinking skills. 

• • Growth mindset: open to new ways of working, experimentation, ability to use a try-it-and-fail-fast approach to ideas. 

• • Demonstrated experience with both Agile and traditional project management approaches. 

• • Willingness to get technical to understand product. 

What will set you apart:

• • Experience in financial services or regulated industries.
  • Experience leading platform migrations or cloud-based architectures.
  • Practitioner background (developer, architect, BSA, or similar).
  • Experience operating platforms using product management principles.
  • Knowledge of operational excellence practices (Agile, Lean, Kanban).
  • Ability to define and use platform performance and reliability metrics.

Why This Role Matters

This role is a single point of accountability for enterprise decisioning and document capabilities that are foundational to customer, advisor, and operational experiences. Success will be measured by platform reliability, business outcomes, modernization progress, and team health.

-

The base salary for this position is between $114,200 - $164,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

#LI-Hybrid