Manager Marketing Operations

Permanent Full Time 

-

Reporting to the Director of Operations, the Manager of Process and Operations will be responsible for leading a diverse, inclusive, and collaborative group of individuals who are dedicated to the planning, operations and analytics functions within BMCI (Brand, Marketing, Communications and Social Impact).  

The Manager, Process and Operations will have overall responsibility to manage the delivery of initiatives that focus on the improvement and optimization of processes and planning across BMCI, with crossover into other business units.  They will be system experts for various technology tools within the process, leveraging knowledge and data to increase collaboration, efficiency and effectiveness among teams and with internal business partners across Canada Life.   

What you do  

• Provide consistent and reliable operational, platform and analytic support that promotes cross-team collaboration and enables informed decision making. 

• Work with our stakeholders to develop fact-based, data-driven solutions to meet company goals and address challenges. 

• Be an approachable, trusted source of knowledge and expertise on process and operations. 

• Provide leadership, oversight and strategic direction to direct reports on the BMCI process and operations team, including management of team performance and development. 

• Play a leadership and / or supporting role, as required, to enable training, processes, system management and onboarding/offboarding activities for BMCI. 

• Take the lead on working with vendor and BMCI business partners to understand, communicate and manage platform and process changes.

• Support identification, development and builds of dashboards, and associated reporting and analysis to support BMCI leadership team and management. 

What you will bring  

• Post-secondary degree, certification or comparable work experience 

• 3+ years' experience in a people leadership role, ideally leading project management resources 

• Strong leadership experience and experience in managing change

• Agile PM experience an asset 

• Experience and comfort working on ambiguous and fluid assignments 

• Proven ability to think in a solution oriented, innovative way  

• Experience maintaining requirements, roadmap, and governance of strategic projects and programs 

• Bring a positive, high energy and passionate outlook to the job and can influence those around you 

-

The base salary for this position is between  $80,700 - $141,400 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid