Director Operational Risk and Resilience

Permanent Full Time 

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Director Risk and Reslience, Governance & Controls

As the organization looks to advance our Business Risk & Control function, we are seeking an experienced leader to join the team as Director, Risk, Governance & Controls supporting the Canada Operations and Business Enablement and Corporate Function areas.

Reporting to the AVP Business Risk & Control, you will play a critical role in supporting the organization’s risk management framework and effectively identify, assess, manage and report operational, strategic and conduct risks while maintaining a strong control environment.

What you will do:

• Lead, mentor and develop a high performing team to advance the Business Risk & Control function and the User Access Review team.
• Promote strong risk culture and embed risk management best practices across the business.
• Lead the execution and integration of risk management programs and activities including but not limited to, Risk Assessments, Key Risk Indicators, Process Mapping, Business Continuity Management, Scenario Analyses, and End User Computing (EUC).
• Ensure compliance with operating policies, standards, and guidelines Identify and report on current and emerging risks within and impacting the business.
• Manage the triage, root cause analysis and reporting of risk events and issues.
• Oversee the development and maintenance of risk and control documentation including mapping of critical business services.
• Develop and implement robust internal control framework and a control testing program to manage and mitigate risks.
• Enhance and implement the oversight of User Access Review on behalf of Canada Life to ensure inappropriate access risk is mitigated in a sustainable manner.
• Collaborate with business units to develop and monitor key risk indicators (KRIs).
• Provide guidance and training to business units on risk management practices.
• Drive resolution of obstacles to streamline audits and timely closure of audit findings Ongoing monitoring and reporting of open audit findings
• Stakeholder management

What you will bring:

• Excellence in stakeholder management and relationship building

• Solid knowledge of financial services industry and Risk Management.
• 10 years experience in operational risk management or related field
• 5+ years leadership experience
• Professional certifications (e.g., CRMA, CIA, CISA, or similar)
• Excellent analytical, communication, and stakeholder management skills
• Strong understanding of operational risk frameworks and control testing methodologies.

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The base salary for this position is between $128,200 - $178,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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