Associate Manager, Underwriting

Permanent Full Time 

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The Associate Manager, Underwriting is responsible for building and developing a high-performance Advisor/Broker Underwriting team that strives to deliver a market-leading service experience for plan sponsors, while managing earnings to target. This role fosters a culture of excellence and collaboration, ensuring that the team works across Account Managers, Underwriters and Analysts, partnering to retain and grow the business. This role will focus on workflow planning and management, underwriter development and all operational aspects of the Underwriting functions, specifically in the Mid-Market Accounts space. This role is critical in providing technical guidance and mentoring for the day-to-day issues and escalating these to senior leadership for underwriting policy consideration and development.

What you will do

• Deliver market-leading service standards; lead, motivate and mentor team to meet and aspire to exceed service and quality standards.
• Block management, including accountability for interpretation of UW policies and aligning day-to-day operations to achieve block performance indicators such as renewal execution, earnings, sales and persistency.
• Actively seek out pain points for employees, advisors and customers and pursue continuous improvement opportunities.
• Recommend UW policy changes based on day-to-day operational outcomes, system changes, regulatory changes or industry trends.
• Passionately pursue a culture of employee empowerment leading to an exceptional customer experience as well as long and fulfilling employee career paths.

What you will bring

• You understand what it means to put the customer first
• Your powerful analytical skills provide good judgement, solutions to problems and great financial decisions
• You are convincing. You can be influential and can negotiate with the ability to reach mutually beneficial outcomes while maintaining positive relationships
• Your verbal and written communication skills are effective and efficient
• You get energized when you work in partnership with team members, business development offices, and many other internal business areas, and you do this with excellent interpersonal skills
• You are a driver who has the ability to meet tight deadlines, work under pressure, and prioritize multiple tasks and shifting priorities

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The base salary for this position is between $75,500 - $125,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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