Associate Manager, Digital Optimization & Personalization

Permanent Full Time 

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The Associate Manager, Digital Optimization and Personalization will support Canada Life drive measurable growth through data-informed experimentation across our digital platforms. This role is responsible for designing, executing, and analyzing experiments that improve customer experiences, conversion, and engagement across web and digital platforms.

You’ll work cross-functionally with product, marketing, UX, analytics, engineering, and development teams to identify hypotheses, prioritize testing opportunities, and translate insights into scalable improvements.

This is a hands-on role for someone who is equal parts strategic thinker and analytical problem solver. Reporting to the Director of Digital Optimization and Personalization, this role will work in a collaborative team working hybrid and in-office

What you will do:

• Plan, design, and execute A/B and multivariate experiments across digital channels (e.g., web, landing pages, funnels, personalized experiences)
• Partner with stakeholders to identify experiment opportunities, develop hypotheses, and prioritize a structured experimentation roadmap
• Own the end-to-end experimentation lifecycle, including:
  • Experiment design and QA
  • Traffic allocation and targeting
  • Data collection and validation
  • Statistical analysis and interpretation
  • Translate experiment results into clear, actionable insights and recommendations
• Collaborate with UX, product, marketing, and engineering teams to implement test variants and deploy winning experiences
• Ensure experimentation follows best practices for statistical rigor, governance, and ethics
• Present findings as needed to leadership and working groups
• Maintain experimentation documentation, learnings, and testing standards
• Monitor experiment performance and identify optimization and personalization opportunities
• Contribute to the evolution of our experimentation framework, tooling, and maturity
• Evangelize a test-and-learn culture by sharing learnings and coaching partners on experimentation basics

What you will bring:

Required

• 2-5 years in developing experience running digital experiments (A/B, multivariate, and/or personalization)
• 2-5 years experience building within experimentation platforms (e.g., Optimizely, Adobe Target, Google Optimize, or similar)
• Strong working knowledge of Adobe Enterprise Suite: Adobe Expereince Platform, Adobe Experience Manager,
• Demonstrated understanding of experimentation methodology and statistics
• Ability to analyze data and synthesize insights using analytics tools
• Strong communication skills with the ability to explain results to both technical and non-technical audiences
• Strong presentation skills to be able to showcase findings to leadership groups
• Experience with digital analytics tools (e.g., Adobe Analytics, GA4)
• Working knowledge of HTML, CSS, or JavaScript for experiment implementation
• Experience collaborating in cross-functional teams
• Detail-oriented with strong QA and problem-solving skills
• Strong Office 365 Skills including PowerPoint, Excel, and Sharepoint

Nice to Have

• Experience writing front end code for experimentation
• Experience with Adobe Customer Journey, Adobe RealTime CDP
• Familiarity with personalization or customer journey optimization
• Experience in agile or product-led environments

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The base salary for this position is between $80,400 - $130,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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