Sr. Ford Specialist

Permanent Full Time 

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We are looking for a Senior Ford Specialist, Pension & Benefits.

The Senior Ford Specialist, Pension & Benefits is a unique opportunity to support the delivery of pension and benefit programs at Ford of Canada.  This position is aligned to the Oakville Ford of Canada Head Office and the successful candidate will work on-site at the Ford location.

What you will do: 

• Answer employee inquiries on Ford’s pension and benefit programs
• Explain Ford’s pension and benefit programs to employees, provide employees with pension and benefits program documents
• Support pension and benefits onboarding and orientation for Ford’s new hires
• Support Ford employees with pension and benefits enrollments, updates, beneficiary changes, dependent changes, coverage changes, life events and other items
• Assist Ford employees with escalated claims issues or coverage inquiries, resolve issues as required
• Support Ford’s Wellbeing initiatives
• Liaise with Ford Canadian Headquarters HR staff on pension and benefits programs
• Other duties as assigned

What you will bring: 

• Post-secondary education or equivalent work experience in HR, benefits and/or pensions
• Experience supporting employees with pension or benefits inquiries, claims issues and/or benefits administration
• Ability to communicate complex topics in a clear and concise manner
• Strong customer service skills
• Strong attention to detail and organizational skills 
• Must be able to handle high volumes of calls and emails
• Ability to manage multiple tasks and meet deadlines
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) 
• Experience handling sensitive employee data and maintaining confidentiality
• Experience working in a unionized environment
• Familiarity with Defined Contribution pension plans and/or ASO healthcare benefits is an asset

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The base salary for this position is between $57,100.00 - $85,600.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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