Senior Business Analyst (12-month contract)

Temporary Full Time 

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The Canada Operations (CanOps) Business Delivery team is seeking a Senior Business Analyst for a 12 month contract to support strategic initiatives, operational excellence, and digital modernization. This role is accountable for end-to-end business analysis, from strategy and requirements through solution evaluation and Business Acceptance Testing (BAT), ensuring solutions deliver measurable business outcomes and operational readiness.

You will work closely with business leaders, delivery teams, and technology partners across Canada Life and change initiatives.

What You Will Do

• Analyze current-state processes, operating models, and capabilities to identify gaps, risks, and improvement opportunities.
• Assess and recommend future-state solutions, including those enabled by emerging technologies (automation, analytics, workflow, low-code/no-code, AI-assisted capabilities).
• Lead stakeholder engagement through workshops, interviews, and working sessions.
• Define, document, and manage functional and non-functional requirements that are clear, testable, and traceable to business outcomes.
• Maintain requirements lifecycle management, including prioritization, change control, and alignment to delivery.
• Lead or support end-to-end Business Acceptance Testing (BAT) activities, including defining test strategies, acceptance criteria, and test scenarios.
• Coordinate BAT execution, defect triage, and resolution with technology, QA, and vendor teams.
• Validate solution readiness for go-live and support post-implementation outcomes.
• Analyze data using tools such as Excel (including pivot tables) to inform insights and decisions.
• Develop reporting, visualizations, and models to support operational and strategic planning.
• Support forecasting, budgeting, and variance analysis.

What You Bring

• Degree in Business Administration or related field and/or IIBA certification (CBAP®, CCBA®); Lean Six Sigma an asset.
• 3+ years’ experience in business analysis, process improvement, change delivery, or strategic initiatives.
• Demonstrated application of IIBA/BABOK® competencies across the delivery lifecycle.
• Proven experience supporting Business Acceptance Testing (BAT) or business-led testing.
• Experience working with technology-enabled solutions (automation, analytics, workflow, digital platforms).
• Strong analytical, problem-solving, and stakeholder-influencing skills.
• Organized, adaptable, and comfortable working in fast-paced, evolving environments.
• Knowledge of workflow, ETL, or data architecture beneficial.
• Agile and/or Project Management certification is a nice to have.
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life.

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The base salary for this position is between $59,800 - $104,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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