Scrum Master

Description: 

 

Permanent Full Time 

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We are looking for a Scrum Master within the Business Modernization Canada, Digital Experience division.

Reporting to the Agile Coach for Digital Experience Delivery Optimization, you will employ servant leadership to coach, mentor and support the team in Agile product/project development and delivery optimization methods. You will coach the team in defining efficient and effective ways of working and enable the team in the removal of impediments. You will support transparency through clear communication and help foster collaboration and understanding between the Product Owner and the team. Additionally, as a Scrum Master you will be coaching team members on continuous process improvements and goals, focusing on the achievement of excellent results whilst building and nurturing a trusting and safe environment.

What You'll Do:

  • Organize and guide the team on how to use Scrum, Kanban and other Agile practices and approaches
  • Coach the team on effective use of Scrum Events and other collaborative team working sessions including Sprint Planning, Daily Scrum, Sprint Review, Retrospective, backlog refinement, work item selection, ensuring alignment with flow-based delivery practices
  • Collaborate with and support the Product Owner in developing the Product Goal, Product Backlog, and Sprint Goals, ensuring backlog refinement aligns with maximizing product value.
  • Facilitate the removal of impediments and coach the team in maintaining focus by managing external interferences
  • Foster collaboration across team members, encouraging cross-training and mutual support
  • Guide and coach those outside the teams to understand which interactions with the team are helpful and which are not
  • Keep the team organized and on track via data analysis and reporting – working item age, throughput, cycle time, work in progress etc. to ensure transparency and awareness amongst the team practitioners
  • Foster self-organization and growth within the team
  • Reinforce an Agile mindset - continuous Improvement in teams through conversations, coaching, and role-playing exercises
  • Hands on with JIRA and Confluence to ensure board(s) and cards are appropriately updated

Who You Are:

  • 3+ years of experience as a Scrum Master or Kanban Professional, during which you coached teams on Agile practices and optimizing value delivery
  • Demonstrated ability to promote innovative thinking and self-improvement within the team
  • Proven knowledge of Agile, Scrum, Kanban, scaling or hybrid methods to guide and optimize the way the team works with maximum efficiency & effectiveness
  • Experience with technology product management and delivery an asset 
  • Strong communication skills with the ability to communicate complex messages and teach new concepts
  • Bring a high-energy and passionate outlook to the job and can influence those around her/him
  • Able to build a sense of trust and rapport that creates a comfortable & effective workplace
  • Certifications: The ideal candidate will hold a recognized Scrum Master certification such as PSM (Professional Scrum Master) or CSM (Certified ScrumMaster). Preference will be given to those with advanced-level certifications, including PSM II/III, A-CSM, CSP-SM, SAFe Advanced Scrum Master, or ICP-ACC. Certifications in Kanban (e.g., PK I (Professional Kanban), KMP (Kanban Management Professional)) are also highly valued.
  • Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

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The base salary for this position is between  $63,500.00 - $117,400.00 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

 

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

 

Be your best at Canada Life- Apply today!

 

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

 

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

 

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

 

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

 

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

 

#LI-Hybrid

Requisition ID:  4215
Category:  Digital Technology
Location: 

London Ontario, ON, CA, N6A 4K1 Winnipeg Manitoba, MB, CA, R3C 1V3 Toronto Ontario, ON, CA, M5T 3M3

Date:  Sep 10, 2025

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