Funds Handling Technician

Permanent Full Time 

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Role Description

The FHT is responsible for ensuring payments are received, deposited to the bank, and applied to policy owner accounts accurately and efficiently. The FHT will also be expected to provide high quality Client service to internal and external clients.

Accountabilities: 

• Cash Handling
• Ensure payments are processed accurately and efficiently
• Ensure funds are prepped and ready for deposit by days end
• Applying funds to client policies
• Ensure Clients (external and internal) are dealt with in a timely and appropriate manner

Qualifications and Competencies:

• Customer Service Skills
• Basic cash handling experience
• Strong mathematical skills
• Knowledge of basic accounting practices are an asset
• Strong numeric keyboarding skills demonstrating high levels of speed and accuracy
• Strong focus on quality, accuracy and timeliness to meet daily deadlines
• Demonstrated problem solving skills
• Team player with the ability to work independently
• Ability to thrive in a fast-paced environment
• Strong multi-tasking organization and prioritization skills
• Ability to start work regularly at 8:00am
• Flexibility to work overtime occasionally if required
• Familiarity with LL mainframe, GWL mainframe, Ingenium, New Business Now (NBN) and Onbase would be an asset
• Microsoft Office skills are an asset
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life.

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The base salary for this position is between $45,500 - $61,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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