Client Service Assistant - 6 Month Term

Temporary Full Time 

-

6-Month Temporary, Full-Time Position
This role is fully in-office, located at 670 Soveregin Road (RAM Centre).

We are seeking a detail-oriented and highly organized Client Service Assistant to support our Life Insurance operations team.

This role is primarily responsible for the accurate and timely assembly of life insurance contracts, ensuring all policy documentation meets compliance, quality, and service standards.

The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and is committed to delivering exceptional support to both internal teams and clients.

Accountabilities:

• Assemble and prepare life insurance policy contracts with a high degree of accuracy and attention to detail
• Coordinate with business partners to obtain missing or clarifying information
• Ensure proper formatting, packaging, and delivery of finalized policy documents
• Maintain accurate records and update internal systems as required
• Identify and escalate discrepancies or potential issues in documentation
• Support continuous improvement initiatives by identifying process efficiencies
• Provide general administrative support to the Operations Teams

Qualifications and Competencies:

• Previous experience working in an environment that manages high volumes, multiple priorities, and tight deadlines.
• Strong attention to detail with a focus on high level of accuracy.
• Excellent organization and time management skills.
• Self-motivated with a proven sense of urgency and ability to work independently.
• A team player with a positive attitude, and an interest in collaborating with others.
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

-

The base salary for this position is between $40,000 - $41,500 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

#LI-Hybrid