Manager Market Conduct

Permanent Full Time 

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We are looking for a Manager, Market Conduct

As Manager Market Conduct, you will provide independent oversight of the Operational Risk and Regulatory Risk Management framework for our distribution channels, while providing expert advice and guidance to assist the business with its risk and compliance obligations. You will perform second line risk and compliance activities as well as work directly with the first line of defense by providing accurate and reliable technical and regulatory expertise to the business which in turn will help the business in meeting the highest standards of Risk & Compliance. You will be a positive change advocate by suggesting and implementing constant improvements to the overall Risk & Compliance culture within the Business.

With direct reports, you will help individuals to develop and further their career goals.

The role is responsible for: 

• Effective management and oversight of regulatory compliance management for Advisory Network
  • execute on regulatory obligations, including providing challenge, oversight, expertise, and guidance to the business as it relates to our regulatory compliance management obligations associated with our distribution channels.
  • Collection, analysis and reporting of key conduct risk measures to executive leadership and regulatory bodies.
  • as it relates to our regulatory compliance management obligations associated with our distribution strategy, including oversight of our independent (MGA/NA), direct (ADSL/FSC) and affiliated (FH/Other) channels.
  • Oversight and supervision of the independent channel includes the annual compliance survey and onsight review process.
• Effectively demonstrate a high level of technical and business acumen to ensure our compliance and conduct risk is managed appropriately, including:
  • Participation in business led initiatives which includes providing the business with insights into new and proposed regulatory changes and assisting with implementation.
  • Oversight and governance of the marketing material review process to ensure adherence to our conduct risk operating standard.

What you will do:

• Effective leadership and development of team members.
• Timely assessment of regulatory compliance issues.
• Timely assessment of conduct risk issues.
• Effective in making recommendations to senior management in compliance (oversight) and in the 1st line (business).
• Provide effective (timely and constructive) challenge and oversight over 1st line distribution, and compliance processes.
• Provide timely advice on complex compliance and conduct risk related issues.
• Work cross functionally by interacting effectively with other functions such as legal, finance, other compliance functions external business partners, self regulatory organizations and regulators.
• Provide timely reporting related to Advisory Network compliance and conduct risk – to both the business and corporate, governance, & oversight functions.
• Provide timely responses to regulators.

What you will bring:

• Ability to solve unique and non-recurring problems.
• Excellent at evaluating unusual circumstances and situations to arrive at decisions. In depth analysis is often required.
• Must apply highly analytical and diverse techniques to resolve a variety of complex situations or problems.
• Strong interpersonal and communication skills for working with internal and external partners.
• Exceptional verbal and written communications skills to ensure significant contacts are handled with diplomacy as there is potential for impact on company’s results/reputation and regulator scrutiny.
• University degree (preferably in finance, business, or law); or equivalent.
• Experience working with independent distribution channels and related regulations an asset.
• Minimum of 5 years of progressive experience within the financial services industry.
• Must be able to apply judgement while dealing with complex issues and audiences.

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The base salary for this position is between  $74,500 - $137,900 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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