Manager, Insurance Digital Experience

Permanent Full Time 

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We are seeking a Manager, Digital Experience to join our Insurance Delivery Digital Experience team. You will thrive in this role if you are passionate about building meaningful digital experiences for advisors and customers, and if you lead with our values by stepping up, doing the right thing, and delivering results. This role calls for a thoughtful problem solver, a trusted communicator, and a collaborative leader who takes ownership and follows through.

What you will do:

• Lead the development and delivery of key digital insurance experiences, including (but not limited to) Simple Protect, Delivery Dashboard, Insurance Transactions and Digital Term Conversion.
• Own and manage digital product delivery, success measures, and recommendations for initiatives supporting end‑to‑end insurance experiences.
• Partner closely with technology and design to define solutions that maximize product value.
• Facilitate collaboration with teams and stakeholders to define business problems and support the refinement of user stories with clear outcomes and success criteria.
• Collaborate cross-functionally with technology, design, advisor experience, operations, compliance, and other business partners to deliver high quality, end-to-end insurance experiences.
• Guide teams through end‑to‑end delivery processes, ensuring clarity and momentum.
• Set product and sprint goals; support all sprint activities including planning, backlog refinement, testing, demos, and events.
• Collaborate with teams to surface dependencies, balance priorities, and ensure readiness for product rollout.
• Ensure the right stakeholders are engaged at the right time to enable successful delivery.
• Communicate progress, outcomes, and trade‑offs clearly to stakeholders.
• Support experience planning and continuous improvement by sharing delivery insights, surfacing opportunities, and enabling informed roadmap decisions.

What You Will Bring

• 5+ years of project and Business Analyst experience, along with insurance product knowledge, would be considered an asset.
• Experience working in Scrum‑based agile teams and managing work using tools such as JIRA.
• Strong communication skills are essential, as you will regularly create and present materials and decks to share recommendations, progress updates, and results with leadership and stakeholders.
• Experience advocating for advisor and client‑centric solutions while continuously improving operational processes to drive efficiency, quality, and consistency.
• A strong internal network and the ability to navigate the organization to get things done.
• Proven leadership and influence across diverse stakeholder groups.
• A structured problem‑solving mindset with the ability to break down ambiguity and drive solutions forward.
• Strong coaching skills, with experience supporting teams of varied backgrounds and skill levels.
• A commitment to a non‑hierarchical culture grounded in collaboration, transparency, and trust.

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The base salary for this position is between $96,200 - $146,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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