Client Service Assistant

Temporary Full Time 

-

As a member of the Centralized Ops Team the Client Service Assistant is responsible for providing efficient, timely and focused administration support to the Individual Client Service and Policy Change departments. The overall objective is to be able to continue the delivery of prompt and excellent service to clients through accurate and timely document distribution.

What you will do: 

• Receive, identify, track and distribute incoming mail, faxes and emails for the Client Service and Policy Change Departments
• Distribute automated documents to Policyholders and Associates
• Process Policyholder address and bank changes received by mail, fax and email
• All other related support functions as required

What you will bring:

• Grade 12 equivalent is required
• Post secondary education in a business program considered an asset
• Previous experience working in a high volume deadline driven environment considered an asset
• Excellent verbal and written communication skills required
• Good interpersonal skills
• Intermediate level MS Office skills including Word, Excel and Outlook
• Strong data entry skill with an excellent attention to detail required
• Strong team player with initiative and the ability to prioritize and multi-task under minimum supervision
• Ability to adapt to change in a positive manner
• Proactive      
• Bilingual French/English an asset 

-

The base salary for this position is between $33,400-$47,700 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid