Advisor Compensation & Support Specialist

Permanent Full Time 

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The Advisor Compensation and Support Specialist is a full-time position reporting to the Associate Manager of the Contracting and Compensation team.  This role is ideal for a highly organized and detailed-oriented individual who excels in a fast-paced environment.  The successful candidate is a quick learner with strong multitasking and time management skills. 

The role provides essential support to the payroll team by assisting with administrative tasks and ensuring accurate and timely calculations of various payroll and compensation elements. In addition, the Specialist will be responsible for administering the advisor loan program and processing ongoing rate updates, ensuring compliance with internal policies and established guidelines. 

What will you do:

• Administer payroll setup for advisor
• Manage and process various pay arrangements, including rate adjustments and compensation changes
• Maintain and administer deductions in compliance with company policies and government regulations
• Perform calculations and manual adjustments within payroll systems as needed
• Investigate payroll requests and process adjustments accurately and efficiently
• Respond to inquiries from Field regarding pay, deduction and payment status
• Manage day-to-day work distribution through shared mailboxes - Outlook and OnBase
• Provide support and guidance to advisors and management
• Perform other administrative tasks as required to support corporate initiatives
• Prepare, maintain and distribute reports related to advisors compensation and loan program

What will you bring:

• College diploma or University degree in Business, Accounting, or related program
• Experience in payroll or accounting is preferred
• Strong customer service orientation, with demonstrated initiative and problem-solving skills
• High attention to detail with a strong focus on accuracy
• Excellent organizational skills with the ability to manage high volumes of work and meet deadlines
• Proficient in Microsoft Office, including Excel and Word; familiarity with payroll/admin systems such as TSO, LL, GWL Mainframe, Siebel, and FASAT is an asset
• Strong adaptability and comfort working in a changing environment
• Excellent verbal and written communication skills; proficiency in French is an asset

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The base salary for this position is between  $48,400 - $72,600 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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