AVP Business Analysis
Permanent Full Time
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Canada Life is strengthening how we deliver business-led change through the continued build-out of a centralized Business Project Management Office (BPMO).
We are seeking an AVP, Business Analysis to build and lead a modern, high-performing business analysis practice. This is a unique opportunity to shape how business needs are defined, structured, and translated into meaningful outcomes across our enterprise portfolio.
In this role, you will ensure that initiatives are well-defined, outcome-driven, and positioned for successful delivery and adoption, partnering closely with senior leaders across business, technology, finance, and risk.
What you’ll do
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Establish and lead a high-performing Business Analysis function within the BPMO
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Define framework, standards, tools, and ways of working that drive consistency and quality across initiatives
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Oversee business analysis activities across programs and projects, including:
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Requirements elicitation and documentation
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Process design and improvement; solution validation and acceptance
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Enable clear definition of reporting, data, and information requirements, including partnering with Technology to document data and non‑functional requirements
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Provide mobilisation support to initiatives, including shaping BA scope, approach, and resourcing needs.
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Build a strong community of practice, including coaching, mentoring, and capability development
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Define how Business Analysts are embedded within business initiatives while remaining aligned to a single enterprise BA practice.
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Partner with business leaders and the Portfolio Management & Governance team to ensure initiatives are clearly defined, outcome focused, and supported by strong problem statements and business cases
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Lead BA intake, discovery, and shaping activities to improve the quality of work entering the portfolio
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Partner with the Program & Project Management team to ensure requirements are clear, complete, and execution-ready
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Reduce delivery friction by driving clarity and alignment across stakeholders
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Support post-implementation reviews and design of Day‑2 operating models, including roles, processes, controls, and hand‑offs required for sustainable operations.
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Ensure initiatives have clearly defined success measures, KPIs, and outcomes
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Lead process mapping, optimization, and redesign efforts
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Promote a strong focus on customer journeys and outcomes
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Introduce modern analysis practices, including data-informed and human-centered approaches
What you'll bring
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10-15 years significant experience leading or scaling a Business Analysis practice in a large, complex, and preferably regulated environment.
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Proven ability to build or mature a business analysis capability in a complex, matrixed environment
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Excellent communication skills, with the ability to translate complex analysis into clear, actionable requirements.
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Experience working across strategy, portfolio, and delivery layers
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Deep expertise in:
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Requirements documentation, management and traceability
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Business process design and optimization
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Stakeholder facilitation and engagement
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Solution validation and value realization
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Demonstrated ability to lead through ambiguity and transformation and bridge business and technology perspectives
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Experience leading business case development, outcome measurement, and investment prioritization/trade-off discussions
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Understanding of delivery lifecycles (Agile, hybrid, or traditional)
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Experience in a regulated environment (financial services preferred)
Education & credentials
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University degree in business, technology, or related field
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Certifications such as CBAP, PMI-PBA, Agile/Scrum, or Lean Six Sigma are considered assets
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Grow with Canada Life
We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!
What we offer:
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
Learn more about Canada Life.
We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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London, ON, CA Toronto, ON, CA