AVP, Workforce and Data Excellence
Permanent Full Time
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We are looking for an AVP, Workforce and Data Excellence to join our Canada Operations team.
This role will lead our Workforce Management team, Data and Analytics team, and Offshore Centre of Excellence organization. These functions directly support our largest operations teams in contact centres, claims, insurance and wealth administration and underwriting. Over time and as this team evolves there will be further opportunities for this role to impact our strategic direction and lead key initiatives.
This role reports to a Vice-President, Central Services and Strategy. As part of the management team in Central Services and Strategy, this role will collaborate directly with other keys areas like Business Enablement, Business Delivery, Central Operations, Financial Operations and Business Strategy in bringing the CS&S vision to life. What you will do:
What you will bring:
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The base salary for this position is between $111,000 - $205,500 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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London, ON, CA Toronto, ON, CA Winnipeg, MB, CA