Field Compensation Associate

Permanent Full Time 

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As one of Canada’s leading MGAs, Financial Horizons helps over 6,500 independent advisors grow their businesses and achieve their vision of success. Financial Horizons has over 30 offices and more than 350 employees – all focused on amplifying their business with the right opportunities and solutions at the right time for them.   

Canada Life acquired Financial Horizons in 2017. Canada Life is a member of the Power Financial Corporation group of companies and serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. 

As a Field Compensation Associate, you will work closely with your teammates on the Compensation Services team (a quick note - this is an insurance and finance related team, not HR) to help ensure that the national team meets performance expectations and team objectives. 

This role reports to the Manager, Compensation Services. Our company is DRIVEn (this is not a typo – it's part of our values :) ) by the amazing support we provide our industry leading advisors, often times treating them as we would our closest of friends!

What you will do

• Identify, research, analyze and correct commission related inquiries for escalations in a timely manner
• Handle the large case process for all regions
• Assist with advisor/corporate override changes in the back-office system (WealthServ)
• Generate statements/reports from carriers’ websites, analyze and validate the data on the back-office system (WealthServ) and update it to post commissions
• Enter MGA commissions in required databases ensuring data privacy and compliance
• Update the advisor/corporation debt in the WealthServ debt module as well as sending debt notices to advisors/corporations/Sales leaders/Senior Management ensuring data privacy and compliance
• Participate in the pay process (push, validation, pay, …)
• Assist with the analysis of Finance variances
• Provide vacation coverage and backup assistance for commission close
• Adapt to workloads, multiple carriers and process changes
• Communicate effectively with colleagues, internally and externally
• Provide compensation information and reports as required
• Create / maintain updated compensation posting process documentation
• Stay up-to-date with the industry changes and all carriers’ processes

What you will bring

• University degree or College diploma in a relevant field
• Fluent in English and French, an asset
• Experience in a Compensation Insurance field
• Excel - Intermediate Plus
• Mathematical and reconciliation skills
• Proven analytical and problem-solving abilities (critical thinking)
• Team player with a positive attitude
• Pro-active, flexible, and have a sense of urgency
• Organizational, prioritization and time management skills

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The base salary for this position is between $48,400 - $72,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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