Claims Examiner

Permanent Full Time 

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This position is being offered on an in-office basis in Prince Edward Island. As a requirement of this application, you will be asked to complete a typing assessment in English.

If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our Claims Examiner team. You will be supported and rewarded for achieving clear individual and team objectives.  

As a part of our Claims Examiner team, you will have the opportunity to support Canada Life's business by reviewing, investigating and assessing group health and dental benefit claims submitted by our plan members.  You will make payment decisions, and work to ensure your performance targets are met.

Canada Life offers a competitive salary and bonus program that rewards your performance in achieving individual and team objectives.  As well, an employee recognition program rewards exceptional performance.   In addition to salary, annual bonus, and employee recognition programs, you are entitled to a comprehensive benefit package, with options to personalize the benefits package to meet the needs of you and your family. 

What you will do 

• Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts
• Conduct telephone calls to health and dental service providers for incomplete claims information
• Make accurate payment decisions according to adjudication guidelines
• Living our values of Customer View; Integrity; Partnership; and Communities

What you will bring

• Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy
• Well developed analytical skills
• Must have excellent written and verbal communication skills in English
• Proven organizational skills
• Candidate must be able to work in a team environment as well as work independently with minimal supervision
• Reliable team member with good attendance
• Customer Service Focused
• Ability to excel within a Purpose/Vision driven environment
• Bilingualism in French and English is an asset
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life.

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The base salary for this position is between $39,100 - $52,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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