Bilingual Senior Compensation Specialist

Permanent Full Time 

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As one of Canada’s leading MGAs, Financial Horizons helps over 6,500 independent advisors grow their businesses and achieve their vision of success. Financial Horizons has over 30 offices and more than 350 employees – all focused on amplifying their business with the right opportunities and solutions at the right time for them.  

Canada Life acquired Financial Horizons in 2017. Canada Life is a member of the Power Financial Corporation group of companies and serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States.     

Financial Horizons continues to operate independently in the marketplace.  

As a Bilingual Senior Compensation Specialist, you will work closely with your teammates on the Compensation Services team (a quick note - this is an insurance and finance related team, not HR) to help ensure that the national team meets performance expectations and team objectives.

This role reports to the Manager, Compensation Services. Our company is DRIVEn (this is not a typo – it's part of our values :) ) by the amazing support we provide our industry leading advisors, often times treating them as we would our closest of friends!

What you will do:

• Generate statements/reports from carriers’ websites, analyze and validate the data on the back office system (WealthServ) and update it to post commissions
• Enter MGA commissions in required databases ensuring data privacy and compliance
• Update the advisor/corporation debt in the WealthServ debt module as well as sending debt notices to advisors/corporations/Sales leaders/Senior Management ensuring data privacy and compliance
• Identify, research, analyze and assist team members in the resolution and escalation of commission posting issues in a timely manner
• Participate in the pay process (push, validation, pay, …) and ensure an accurate and timely completion including obtaining the necessary authorization from Senior Management / Finance to proceed to completion
• Monitor the monthly progress of commission close and assist the team members as needed to meet the tight timelines
• Take the lead and work with the team / Finance to resolve any month end variances as required
• Research, analyze and provide specific information to Senior Management for large case approval requests and respond to the carriers with the direction on how to proceed
• Provide training as required (vacation coverage, cross training, backup, new hires and commission close)
• Assist with the training of internal / external partners on compensation reporting on the backoffice system (WealthServ – Insurance and Investment) as subject matter expert
• Calculate additional compensation to be paid to the advisors/corporations and provide supporting documentation for Senior Management approval and as a reference for Sales team / advisors
• Adapt to workloads, multiple carriers and process changes
• Communicate effectively with colleagues, internally and externally
• Build strong relationships with internal departments, carriers and advisors
• Provide compensation information and reports as required and investigate any issues related to compensation reporting
• Create / maintain updated compensation posting process documentation
• Stay up-to-date with the industry changes and all carriers’ processes
• Assist with other tasks / projects as required

 What you will bring:

• University degree or College diploma in a relevant field
• Fluent in English and French required
• Experience in a Compensation Insurance field
• Excel - Intermediate Plus
• Attention to detail
• Mathematical and reconciliation skills
• Proven analytical and problem solving abilities (critical thinking)
• Team player with a positive attitude
• Ability to multi-task
• Pro-active, flexible, and have a sense of urgency
• Organizational, prioritization and time management skills
• Willingness to learn

Given the size and scope of our organization, we have the flexibility for this position to be located across Canada.

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The base salary for this position is between  $53,200 - $88,100 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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