Advisor Support Associate

Permanent Full Time 

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We are looking for an Advisor Support Associate to join our Financial Solutions Centre! 

Reporting to the Assoc Mgr Insurance Link, Financial Solutions Centre the Advisor Support Associate will contribute to our Financial Service Representatives success by providing value-added sales and client service support to help us grow our business. 

What you will do  

• Provide strategic sales support to Financial Service Representatives to help them attain their sales goals and thereby help the Financial Solutions Centre achieve overall growth targets 

• Provide a high level of defined administrative services and support within the Financial Solutions Centre 

• Provide outstanding customer service and support by putting the customer first 

• Contribute as part of a high functioning operations team committed to the success of our advisors and Financial Solutions Centre 

• Provide professional, knowledgeable sales and service support to help Financial Service Representatives with new business as well as conserve and grow the business of existing clients 

• Provide administrative services and support to clients, peers, head office business partners, and the management team within the Financial Solutions Centre 

• Following specific administrative processes 

• Maintain compliance standards are met along with Financial Service Representatives within the Financial Solutions Centre 

• Able to take on special projects, as required 

• Offer general support and coverage to peers as required 

What you will bring  

• Post-Secondary education; business related field preferred 

• Proficient in using E-mail, Word, Excel & PowerPoint, aptitude for learning new technology 

• Effective communication skills, both written and verbal, responding promptly to requests; effective telephone techniques; tact, courtesy and patience 

• Adaptable to change, with an understanding of the need to quickly change priorities and respond in a positive manner 

• Demonstrated proactive approach, showing initiative toward process improvement and individual development 

• Ability to prioritize multiple tasks and work effectively with continuous interruptions 

• Strong problem-solving skills and can-do attitude 

• Ability to establish and maintain positive working relationships with others both internally and externally

• As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.  

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The base salary for this position is between $45,600.00 - $68,400.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

• Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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