AVP Quality Assurance

Permanent Full Time 

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We are seeking an AVP, Quality Assurance to lead the transformation of our enterprise-wide quality assurance practice. Reporting to the Vice President, this role is the most senior authority in the QA space, responsible for embedding quality as a core pillar of our technology delivery lifecycle.

This is not just about testing—it’s about building a culture of quality. You will lead the modernization of our QA practices, drive automation, and establish governance frameworks that ensure consistent, scalable, and risk-aware delivery across all platforms.

What you will do:

• Champion Quality as a Strategic Function: Lead the evolution of QA from a testing function to a business-critical discipline that ensures reliability, compliance, and customer trust.
  
• Modernize QA Practices: Design and implement a forward-looking QA strategy that leverages automation, AI/ML, and DevTestOps to improve speed, accuracy, and coverage.
• Establish Enterprise QA Governance: Define and enforce quality standards, metrics, and compliance frameworks across all teams and vendors.
• Integrate QA Across the Lifecycle: Partner with product, development, and operations teams to embed quality early and continuously throughout the SDLC.
• Build Scalable QA Capabilities: Develop a high-performing, hybrid (onshore/offshore) QA organization that delivers consistent results across diverse environments.
  
• Measure What Matters: Define KPIs and quality metrics that demonstrate value, drive accountability, and support continuous improvement.
  
• Foster a Culture of Excellence: Promote innovation, agility, and learning within the QA community, while ensuring alignment with enterprise risk and regulatory standards.
  
• Leadership Expectations:
• • Inspire a vision of quality that aligns with business outcomes and customer expectations.
  • Develop and mentor QA talent, fostering a collaborative and high-performance culture.
  • Lead with influence across business and technology teams to embed quality-first thinking.
  • Build trusted relationships with internal stakeholders and external partners.
  • Drive strategic execution with a focus on measurable outcomes and continuous improvement.

What You Bring

• 10+ years of leadership experience in Quality Assurance, Quality Engineering, or related technology roles.
  
• Proven success in transforming QA organizations, including automation, tooling, and process modernization.
  
• Deep understanding of QA methodologies, risk management, and regulatory compliance in complex environments (e.g., financial services).
  
• Expertise in Agile, DevOps, and continuous testing practices.
  
• Strong vendor management and financial oversight capabilities.
  
• Strategic mindset with the ability to influence at all levels of the organization.

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The base salary for this position is between  $123,300.00 - $ 205,000.00 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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